KMID : 1003720210300040224
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Korean Journal of Occupational Health Nursing 2021 Volume.30 No. 4 p.224 ~ p.231
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Psychosocial Working Environment and Mental Health of Financial Clerks
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Lee Bok-Im
Lee Joo-Hyun
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Abstract
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Purpose: The purpose of this study was to identify the psychosocial working environment and mental health of financial workers, and analyze the impact of the former on the latter.
Methods: Data of 257 financial clerks were extracted from the 2017 5th Korean Working Conditions Survey. Psychosocial working environment was divided into five fields: demands at work, work organizations, interpersonal relations, workplace violence, and working hour quality. Mental health included sleeping problems, psychological well-being, and job stress.
Results: A total of 6.1% subjects reported sleep problems, 28.2% experienced poor psychological well-being, and 39.6% had job stress. More than half the subjects were exposed to tight deadlines, complex tasks, hiding feelings at work, fair treatment, fair distribution of work, colleagues¡¯ support, and managers¡¯ support. Tight deadlines, workplace violence, long working hours, hiding feelings at work, and managers¡¯ support had a significant impact on the mental health of financial clerks.
Conclusion: Based on the results of this study, we propose that employers, workers, and health managers in the financial industry should work together to establish a respectful organizational culture, prevent long working hours through recruitment, and conduct programs to protect emotional health.
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KEYWORD
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Psychosocial factors, Environmental exposure, Mental health
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